Superior Logic Consulting can provide remote support on request.

Remote access is performed via the AnyDesk program. You can download the AnyDesk Windows client using the link below.

Superior Logic Windows AnyDesk Client

So just what is a VPN[1] and why do you want to be using one?

A VPN is a tunnel from one point to another. This tunnel does two things. First, it forces a private[2] connection to be used between your computer and the VPN server. Secondarily a VPN masks the physical location of your connection. All your information appears to be originating from the VPN server.

When you connect to the Internet without a VPN, information sent and received may be or may not be private depending on what program you are running and what service you may be in contact with.

In today’s world of text, tweet and email a good old fashioned voice call may seem passé, but truthfully, it is at times, the best way to communicate. Fewer and fewer people have a traditional telephone (along with their spendy monthly bills) in their home. So, how do we have a telephone at home without a huge bill to go with it, enter Voice over IP or VoIP.

What is VoIP?
Very simply VoIP is telephone service over the Internet instead of traditional, dedicated telephone lines. VoIP rides along your Internet connection in the same way streaming TV, web browsing or Netflix shows does. You do need a few things to replace your traditional home phone, but not many.